Privacy Policy

1. Who we are

nLotus is a software development studio based in Chennai, India. For privacy questions, contact us at hello@nlotus.in.

2. Information we collect

• Information you provide — such as your name, email, phone number, and message when you use our contact form or email us.
• Project information — details you share with us during an engagement.
• Usage data — basic technical data (such as browser type and pages visited) collected automatically when you use our site.

3. How we use your information

• To respond to enquiries and provide proposals.
• To deliver and support the services you engage us for.
• To send relevant updates where you have agreed to receive them.
• To improve our website and comply with legal obligations.

4. Third-party services

We use trusted third parties to operate our business, including payment gateways (such as Razorpay and Stripe), email delivery providers, and hosting providers. These parties process data only as needed to provide their service. We do not sell your personal information.

5. Cookies

We use only essential storage by default and set no advertising or third-party tracking cookies. Any analytics or functional cookies are used only with your consent, which you can review or withdraw at any time via the "Cookie Preferences" link in the footer. Full details are in our Cookie Policy.

6. Data retention

We keep personal information only as long as necessary for the purposes described above or as required by law, after which it is deleted or anonymised.

7. Security

We apply reasonable technical and organisational measures — including encryption in transit, access controls, and audit logging — to protect your information. No method of transmission over the internet is completely secure, however.

8. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To exercise these rights, email hello@nlotus.in.

9. Children

Our services are not directed at children under 16, and we do not knowingly collect their personal information.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date above reflects the latest revision.

This document is a general template provided for convenience and does not constitute legal advice. Please have it reviewed by qualified counsel before relying on it.